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DIFFICULT DISCUSSIONS & CRUCIAL CONVERSATIONS

MODULE

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DURATION
Half-day workshop – 4 hours

LOCATION
We deliver our programs nation-wide.

INVESTMENT
$355 +GST.

Tired of awkward silences, unresolved tension, or conversations that go nowhere?

This high-impact workshop upskills you with the tools, confidence, and real-world techniques to turn conflict into connection, and confrontation into clarity. Whether you’re leading a team, navigating high-stakes conversations, or tired of walking on eggshells, this session is your turning point.

In a world full of noise, calm is your secret weapon. Walk away with proven strategies, word-for-word scripts, and the mindset to communicate with confidence, no matter the pressure.

    • Team leaders wanting to level-up their charismatic charm to host productive conversations.

    • Businesses who want to support their staff when having difficult discussions without the cringing of course!

    • Why we struggle

    • The psychology of conflict

    • 6 Questions to be considered before any conversation

    • Understanding the fear & threat mindset

    • Perspectives

    • Cognitive biases

    • The unconscious influence of emotions

    • Triggers & self-regulation

    • The process

    • The framework

    • Leading with authenticity & good intent

    • Training and support from experienced facilitator Judy Porter, all delivered with her signature mix of high energy, humour, and raw honesty.

    • An interactive and engaging session that will empower you to take action.

    • Templates and necessary resources

    • Experiential activities

    • Notebook & pen

    • Morning tea is included