Fight or flight! Do you have the skills to manage or diffuse potential conflict?
Learn how to have difficult discussions without confrontation or creating further conflict.
Our workshop covers prevention through to resolution.
You will leave this workshop understanding why conflict occurs & knowing how to create a workplace that promotes cohesion and mutual accountability; and how to have those difficult conversations when required.
Join us to discover:
Psychology of conflict
Identifying Fears / Threats
Subjective vs Objective language
Conflict style through Personality Type
4 step Management Strategy
Creating a culture of mutual accountability